Customer Care

Brand: DGXFHN™
Website: https://dgxfhn.com
Owner: Tian Maolin
Company: Zhengzhou Linyu Network Technology Co., Ltd.
Business Address: Room 6009, 6th Floor, Building 12, North of Longhu Central Ring North Road and East of Longjin Road, Zhengzhou Area of Henan Pilot Free Trade Zone (Zhengdong), Zhengzhou, Henan Province, China
Phone: +86 15315861209
Email: service@dgxfhn.com
Effective Date: October 15, 2026

Support Before and After Purchase

Our team can help with product information, connection questions, order status, payment concerns, delivery updates, damaged parcels, returns, refunds, and general website assistance.

For faster service, please provide:

  • Full name
  • Order number
  • Product name
  • Delivery country
  • Description of the issue
  • Photographs or supporting information where applicable

Product Guidance

We may provide general information about product features, connection methods, compatibility, button functions, battery requirements, care instructions, packaging, and basic troubleshooting.

Customers should always review the relevant product page and operating requirements before purchase.

Order and Delivery Help

Contact us promptly if your address is incorrect, your parcel is delayed, your product is damaged, or your order appears incomplete. We will review the available information and explain the next practical step.

Support Hours

Customer support generally operates Monday to Friday, excluding public holidays. Normal response time is 1–2 business days.

Returns

Return requests must follow the DGXFHN™ Returns and Refunds Policy. Return authorisation should be obtained before sending an item back. Unauthorised returns may not be processed.

Last Updated: October 15, 2026