Shipping Policy

Brand: DGXFHN™
Website: https://dgxfhn.com
Owner: Tian Maolin
Company: Zhengzhou Linyu Network Technology Co., Ltd.
Business Address: Room 6009, 6th Floor, Building 12, North of Longhu Central Ring North Road and East of Longjin Road, Zhengzhou Area of Henan Pilot Free Trade Zone (Zhengdong), Zhengzhou, Henan Province, China
Phone: +86 15315861209
Email: service@dgxfhn.com
Effective Date: October 15, 2026

Processing Time

Orders generally require 2–5 business days for preparation after payment confirmation. Processing may take longer during public holidays, promotional periods, inventory checks, or payment verification.

Fulfilment and Split Shipments

Products may be stored at different fulfilment locations. For this reason, one order may be dispatched from separate warehouses and arrive in more than one parcel. Additional tracking information may be provided when available.

Delivery Estimates

Delivery times depend on destination, carrier, customs processing, weather, public holidays, and local delivery conditions. Any estimate shown at checkout is not a guaranteed delivery date.

Address Accuracy

Customers must provide a complete and accurate delivery address. DGXFHN™ is not responsible for delays, failed delivery, return-to-sender charges, or additional costs caused by incorrect or incomplete information.

Customs, Duties, and Taxes

Depending on the destination, local authorities or carriers may charge import duties, VAT, customs fees, brokerage charges, or other taxes. These charges may be collected separately and may be the customer’s responsibility.

Delayed or Missing Parcels

If tracking has not updated or a parcel appears delayed, contact service@dgxfhn.com with your order number and delivery address. We will review the available shipping information and provide guidance.

Last Updated: October 15, 2026