FAQ

Brand: DGXFHN™
Website: https://dgxfhn.com
Owner: Tian Maolin
Company: Zhengzhou Linyu Network Technology Co., Ltd.
Business Address: Room 6009, 6th Floor, Building 12, North of Longhu Central Ring North Road and East of Longjin Road, Zhengzhou Area of Henan Pilot Free Trade Zone (Zhengdong), Zhengzhou, Henan Province, China
Phone: +86 15315861209
Email: service@dgxfhn.com
Effective Date: October 15, 2026

What products does DGXFHN™ sell?

DGXFHN™ offers computer mice and related desktop products with different designs, colours, control layouts, and connection methods.

How long does order processing take?

Orders generally require 2–5 business days for processing after payment confirmation.

Can one order arrive in separate parcels?

Yes. Products may be dispatched from different fulfilment locations, so one order may arrive in multiple shipments.

Are taxes and customs included?

Not necessarily. Depending on the destination, local taxes, customs duties, brokerage fees, and import charges may be collected separately.

Can I change my delivery address?

Contact us immediately after ordering. Address changes are not guaranteed once processing or dispatch has started.

How long do I have to request a return?

Eligible products may generally be requested for return within 30 days after delivery.

Can I send a return without approval?

No. Please contact service@dgxfhn.com first. Unauthorised returns may not be processed.

What should I do if my product arrives damaged?

Take photographs of the product, packaging, shipping label, and damage, then contact us with your order number.

How can I contact DGXFHN™?

Email service@dgxfhn.com or call +86 15315861209. We usually respond within 1–2 business days.

Last Updated: October 15, 2026